ENT specialistS Heidelberg

ENT Specialists Group Heidelberg Heights

Ear, nose and throat surgeons for adults and children at 467 Upper Heidelberg Road, Heidelberg Heights, Victoria.

ENT Surgeons in Heidelberg Heights

Our main rooms are at 467 Upper Heidelberg Road, Heidelberg Heights, near the Austin and Warringal Private hospitals. Our ENT surgeons see adults and children here for problems with the ears, nose, sinuses, throat, voice, thyroid and neck.

We see patients from across Melbourne’s north and north-east, including Heidelberg, Ivanhoe, Rosanna, Macleod, Bundoora, Greensborough, Preston, Reservoir and Eltham.

Ear, Nose and Throat Care for Adults

Our surgeons assess and treat blocked ears and hearing loss, sinusitis, nasal polyps, hay fever, snoring and sleep apnoea, recurring tonsillitis, thyroid nodules and lumps in the neck. When surgery is an option, your surgeon will explain what it involves and what the alternatives are.

ENT Surgery for Children in Heidelberg

We see babies, children and teenagers for glue ear, ear infections, enlarged tonsils and adenoids, snoring and noisy breathing. Parents are welcome to stay with their child for the whole appointment.

Our Main Rooms

Heidelberg Heights is our largest clinic and our administration base. Reception takes calls for all seven of our clinics, so you can book here or at Box Hill, Clayton, Wantirna, Shepparton, Sale or Bendigo on the same number: 03 9998 7418.

Getting Here

ENT Specialists Group, Heidelberg Heights

Address:
Consulting Suites
467 Upper Heidelberg Road
Heidelberg Heights VIC 3081

Phone: 03 9998 7418
Email: reception@entspecialistsgroup.com.au

Get Directions

Opening Hours

Mon – Fri 8.30am – 5pm
Sat & Sun: Closed

Parking

Free on-site parking is available.

Public Transport

By bus: The Thames St/Upper Heidelberg Rd stop is right outside our rooms, on the corner of Thames Street.

The Upper Heidelberg Rd/Bell St stop is just a 3 minute walk away.

By train: Take the Hurstbridge line to Heidelberg station. From the station, catch route 513, 551 or 903 to the Thames St/Upper Heidelberg Rd stop, or walk 1km, about 15 minutes. Plan your trip at transport.vic.gov.au

Access

There is ramp access at the entrance.

What to bring:

  • Your GP referral
  • Medicare card and private health insurance details
  • A list of your current medicines
  • Any recent scans or tests

Our Heidelberg Heights ENT Surgeons

Our surgeons are Fellows of the Royal Australasian College of Surgeons (FRACS).

ENT Specialists Group Consulting Rooms, Heidelberg Heights

Why Choose ENT Specialists Group?

Urgent Appointments

When a GP tells us a referral is urgent, we aim to see the patient within 24 hours. Ask your GP to mark the referral urgent, or call us to let us know.

Allied Health in the same practice

Our team includes a speech pathologist, dietitian and audiologist, so hearing tests, voice and swallowing therapy and dietary advice can be arranged alongside your surgical care.

Patients without Medicare

We see patients who don’t have Medicare, including people new to Australia. If you need surgery, we can put you on a public hospital waiting list directly, without a separate outpatient appointment at the hospital first..

Mandarin and Cantonese

Dr Yi Chen Zhao speaks Mandarin. Dr Lisa Wun speaks Cantonese and Mandarin. 中文

Frequently asked questions

Heidelberg Heights Clinic: Common Questions

Our main rooms are at 467 Upper Heidelberg Road, Heidelberg Heights VIC 3081, near the Warringal Private hospital. This is our largest clinic. We also see patients at Box Hill, Clayton, Wantirna, Shepparton, Sale and Bendigo.

Yes. There is free parking on site and street parking nearby. Some street parking has daytime time limits. Drivers can also drop patients at the front entrance.

Yes. Bus routes 513, 551 and 903 stop right outside our rooms at the Thames St/Upper Heidelberg Rd stop. The Upper Heidelberg Rd/Bell St stop is a 3 minute walk away. By train, take the Hurstbridge line to Heidelberg station, then catch one of those buses or walk 1 km (about 15 minutes). Plan your trip at transport.vic.gov.au.

Dr Yi Chen Zhao, Dr Tim Baker, Dr Nathan Hayward, Dr Sam Flatman and Dr Lisa Wun consult here. All are ENT surgeons who see adults and children.

You’ll need a referral from your GP or another doctor to claim a Medicare rebate for your appointment. A GP referral is valid for 12 months unless your GP writes a different period on it. Please bring it to your first appointment.

Yes. We see patients who aren’t eligible for Medicare, including people new to Australia. Call reception on 03 9998 7418 to ask about fees before you book.

If your GP marks your referral as urgent, we aim to see you within 24 hours. For other appointments, call reception or book online to see the next available time with your preferred surgeon.

Yes. Our surgeons see babies, children and teenagers here for glue ear, ear infections, tonsils and adenoids, snoring and other ear, nose and throat problems.

Yes. Our audiologist does hearing tests at Heidelberg Heights, often on the same day as your appointment with the surgeon. Your surgeon will arrange one if you need it.

Our surgeons operate at Warringal Private Hospital and other hospitals across Melbourne and Victoria. Your surgeon will tell you which hospital suits your procedure and whether you’ll be a public or private patient.

Yes. Dr Yi Chen Zhao speaks Mandarin, and Dr Lisa Wun speaks Cantonese and Mandarin. You can ask for either surgeon when you book.

Book an appointment at Heidelberg Heights

Book online, or call Reception on 03 9998 7418. Please have your GP referral ready.